Customer Service and Support
We have never undervalued the importance of our Customer Service and Support.
There is no such thing as before and after for us: the reliability of Weightron Bilanciai products and systems is continuous and guaranteed.
This why we have set up such a wide-reaching, fast and efficient Customer Assistance Service that takes in everything from installation and metrological testing of the weighing equipment in operation, to concontinual technical training of our operators.
It is wide-ranging because we have approved service centres staffed by highly qualified people, covering the whole of the UK, who are capable of providing a prompt and effective response to your problems, including by online contact.
Fast, because we guarantee telephone assistance and a quick spare parts supply service.
Efficient, because we always ensure a solution to your problem to guarantee that your equipment will function without interruption.
Before purchasing one of our products or systems, all our customers can benefit from our expert assistance and advice to ensure the correct solution for their specific application.
Maintec - Maintenance contracts
We offer a wide range of versatile service and support contracts to suit your operational and fiscal requirements.
Weightron are certified for the self verification of non-automatic weighing instruments (NAWI).
A help desk is available for all the support you need to obtain information on operating and maintaining your products or to request assistance.
Sales Terms and Conditions
Details of our Terms and Conditions can be down loaded here in PDF format. Alternatively you can email us to request a copy at sales@weightroncb.co.uk
Service and support
Tel: 01246 260062
Fax: 01246 260844
